Data Security at PDFquery
At PDFquery, your privacy and data security are our top priorities. We understand the trust you place in us, and we are committed to ensuring your information is safe and secure. Here's how we achieve this:
Data Collection
We only collect the data essential for providing our core services and any optional features you choose to use. You always have the option to opt out of sharing data specific to these features.
Encryption and Protection
We employ robust encryption methods to secure your data during transmission to our servers and while it is stored on our systems. This ensures that your information remains private and protected at all times.
Access Controls
Access to your data is strictly controlled and monitored. Our rigorous authentication and authorization processes ensure that only authorized personnel can access your information and only for legitimate purposes.
Secure Data Processing with OpenAI
When utilizing OpenAI's API (ChatGPT Enterprise) to process your data, your information is not retained for further training or other purposes. OpenAI keeps API inputs and outputs for up to 30 days to provide their services and detect potential abuse. After this period, unless legally required, this data is deleted from their systems. For more details, you can refer to OpenAI's enterprise privacy policies.
Compliance and Legal
We take data protection extremely seriously and our application is designed to comply with the strictest data privacy laws and regulations, including GDPR and CCPA. Both PDFquery and our partner OpenAI are fully certified and compliant with these regulations, including OpenAI's SOC2 compliance certification. This ensures that your data is handled according to the highest standards of security and privacy. Rest assured, we do not share your data with third parties for marketing purposes.
Support
For any concerns, questions, or assistance, our support team is readily available at support@pdfquery.ai.
At PDFquery, your data security is our responsibility, and we are dedicated to maintaining your trust by implementing the most advanced security measures. Feel confident that your information is protected with us.